Cookies are small text files that are placed on your device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
2. How We Use Cookies
We use cookies for several reasons:
Essential Functionality: To ensure our website works properly and securely
User Experience: To remember your preferences and improve site usability
Analytics: To understand how visitors use our website
Communication: To enhance our marketing and communication effectiveness
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.
Cookie Name
Purpose
Duration
session_id
Maintains user session
Session
cookie_consent
Stores cookie preferences
1 year
csrf_token
Security protection
Session
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about usage patterns, popular pages, and user journeys.
Cookie Name
Purpose
Duration
_ga
Google Analytics - distinguish users
2 years
_ga_*
Google Analytics - session state
2 years
_gat
Google Analytics - throttle requests
1 minute
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preferences or login details.
Cookie Name
Purpose
Duration
language_preference
Remember language selection
30 days
user_preferences
Store user settings
90 days
3.4 Marketing and Advertising Cookies
These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our marketing campaigns.
Cookie Name
Purpose
Duration
marketing_campaign
Track campaign effectiveness
30 days
ad_personalization
Personalize advertisements
90 days
4. Third-Party Cookies
We may also use third-party services that place cookies on your device. These include:
Google Analytics: For website analytics and performance tracking
Social Media Platforms: For social sharing functionality
Payment Providers: For secure payment processing
Customer Support Tools: For chat and support functionality
These third parties have their own privacy policies and cookie policies, which we encourage you to review.
5. Managing Your Cookie Preferences
5.1 Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
Accept all cookies
Accept only necessary cookies
Customize your cookie preferences
5.2 Browser Settings
You can also control cookies through your browser settings:
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Privacy & Security > Cookies and site permissions
You can change your cookie preferences at any time by:
Clicking the "Cookie Preferences" link in our website footer
Using your browser's cookie management tools
Contacting us directly using the information below
Please note that disabling certain cookies may affect the functionality of our website and your user experience.
7. Impact of Disabling Cookies
If you choose to disable cookies, you may experience:
Reduced website functionality
Need to re-enter information repeatedly
Inability to use certain features
Less personalized experience
Essential cookies cannot be disabled as they are necessary for basic website functionality.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
Updating the "Last updated" date at the top of this policy
Posting a notice on our website
Sending an email notification if you've subscribed to our updates
9. Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Rare Crossing
87 Vyse St
Birmingham B18 6JZ
United Kingdom